THE CHALLENGE

Many corporations have experienced the frustrating process of editing a Word document via email between one or more people.  It becomes all too cumbersome between tracking changes, forwarding the file in an email, accept changes, revisions, locating the most recent version, etc.  It is the opposite of a streamlined process.

THE SOLUTION

Using Rise 360, I created a story-driven experience, which takes the learner through a series of problems.  The learner is presented with narratives and screencasts that leads him or her step-by-step through the basics of Google Docs until finally walks the learner through the process of beginning collaboration with Google Docs.

THE PROCESS

Responsibilities: research, instructional design, scripting, interaction and visual design, eLearning development

Target Audience: Professionals new to Google Docs

Tools: RISE 360, Adobe Illustrator, Adobe XD, Camtasia 

Language: English

Year: 2021

Before I began this project, I interviewed a professional who did not use Google Docs for collaboration to find out what information was needed in order to be successful with collaboration with Google Docs. I then used Camtasia to create screencasts to teach the learner each step. I created a character and included dialogue in this Rise course to make it more enticing and more engaging to the learners.  I found vector images on Storyset, which I edited to create a similar color palette. 

THE RESULTS

Creating a learning course with a visual narrative helps to add interest and motivation to support the objectives of the course rather than simply presenting information for the user to read. By the end of the course, I believe the learner will clearly be able to successfully navigate through Google Docs and will be able to begin collaboration with their team.